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The Covid-19 pandemic has imposed new challenges in preserving the goal of developing smart and sustainable cities worldwide while improving urban resilience. Disaster or crisis management operations require contributions and collaboration of different type of entities with various functions, rules and protocols, forming complex contexts in decision making or event coordination.

The management of the corresponding information usually coming from multiple heterogeneous sources, sometimes with attributes revealing semantic inconsistencies constitutes an emerging challenge.

Furthermore, the demand for interoperability between the various services and IoT devices at local and national level is imperative. Yet, existing literature highlights that the conceptualization of a holistic reference schema, which covers all the dimensions of the smart city disaster/crisis management domain and also allowing the information exchange through different agents has not been fully addressed so far.

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